Berkshire Bank Takes Action to Assist Customers Affected by Government Shutdown

Pittsfield, MA – Berkshire Bank today announced a  loan modification program and financial coaching service designed to help its current customers who are federal employees needing special assistance and options during the U.S. Government shutdown.

Beginning Jan. 16, qualified federal government employees may apply for a 1-3 month loan payment deferral.  This temporary benefit is available to Berkshire Bank customers with a Berkshire Bank loan product, including mortgages, equity loans, equity lines, and consumer or auto loans.

“Berkshire Bank is committed to supporting our customers during all of life’s moments and we’re here to help,” said Tami Gunsch, SEVP & Director of Relationship Banking of Berkshire Bank. “Therefore, we have initiated this loan modification program to help employees of federal government agencies reduce their financial stress. Our customers and communities are our highest priority and we will be with them for the duration of the government shutdown.”

To take advantage of this loan modification program offered by Berkshire Bank, impacted customers must provide their most recent payroll statement from the federal government.  This loan payment deferral offer will end when the federal government reopens.

To inquire about a loan modification, Berkshire Bank customers are encouraged to contact Retail Loan Servicing at  800.773.5601,Ext. 138564 and then choose option 5 or email to speak with a customer service representative to discuss options.

In addition to the loan modification program, Berkshire Bank offers its customers and those affected by the shutdown access to financial coaching through its partnership with GreenPath Financial Wellness, a national non-profit organization that provides confidential financial counseling, education and debt management services, empowering people to lead financially healthy lives.  Customers interested in the free financial coaching can visit or call 866.692.2659.

About Berkshire Bank:

Berkshire Bank is recognized for its entrepreneurial approach, relationship customer experience and distinctive culture. With $12.0 billion in assets, Berkshire provides business and consumer banking, mortgage, wealth management, investment and insurance services through 115 full service branch offices throughout New York, Connecticut, Vermont, New Jersey, Pennsylvania, and Massachusetts, including Commerce Bank, a division of Berkshire Bank. Berkshire Hills Bancorp (NYSE: BHLB) is the parent of Berkshire Bank. Berkshire Bank was named one of Massachusetts’ Most Charitable Companies by the Boston Business Journal in 2018. The Company has a pending agreement to acquire SI Financial Group, Inc. and its subsidiary, Savings Institute Bank and Trust Company, a $1.6 billion bank with 18 branches in Eastern CT and 5 branches in Rhode Island. To learn more, visit, call 800-773-5601 or follow us on: FacebookTwitter, Instagram and LinkedIn.  Berkshire Bank is the official bank of NESN’s Boston Bruins coverage.  Life is Exciting.  Let us help®

Product is only available to employees of the federal government needing special assistance during the U.S. government shutdown. Loan approval is subject to credit approval and program guidelines. Member FDIC and Equal Housing Lender.  Berkshire Bank is a Massachusetts chartered bank.